Cookie Policy

Last updated: January 2025

This Cookie Policy explains how TimelessBrush (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website or use our services. We want to ensure you understand what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They allow the website to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.

Types of Technologies We Use

• Cookies: Small text files stored on your device
• Web Beacons: Small graphic images that track page visits and email opens
• Local Storage: Data stored locally in your browser for enhanced functionality
• Session Storage: Temporary data that expires when you close your browser
• Pixels: Tiny images that help us understand user behavior and measure ad effectiveness

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled:

• Security Cookies: Protect against cross-site request forgery and other security threats
• Authentication Cookies: Keep you logged in as you navigate through our site
• Shopping Cart Cookies: Remember items you’ve added to your cart
• Load Balancing: Distribute website traffic across our servers

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language Preferences: Remember your preferred language settings
• Display Settings: Save your preferred viewing options (grid vs. list view)
• Location Data: Remember your shipping preferences and local currency
• Recently Viewed: Track artworks you’ve recently browsed
• Wishlist: Save items you’ve marked as favorites

Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics: Track website usage, popular pages, and user journeys
• Performance Monitoring: Identify and fix technical issues
• A/B Testing: Compare different versions of pages to improve user experience
• Heat Maps: Understand where users click and scroll on our pages
• Conversion Tracking: Measure the effectiveness of our marketing efforts

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track their effectiveness:

• Retargeting: Show you relevant ads for artworks you’ve viewed
• Social Media: Enable sharing features and track social media engagement
• Email Marketing: Track email campaign effectiveness and engagement
• Cross-Device Tracking: Provide consistent experience across devices
• Affiliate Tracking: Track referrals from partner websites

Third-Party Cookies

We work with trusted partners who may place cookies on your device:

• Payment Processors: Stripe, PayPal for secure payment processing
• Shipping Partners: FedEx, UPS for delivery tracking
• Customer Support: Live chat and help desk services
• Social Media: Facebook, Instagram, Pinterest for social features
• Email Services: Mailchimp, Klaviyo for newsletter management

How We Use Cookies

Enhancing Your Shopping Experience

• Remember items in your shopping cart between visits
• Keep you logged in while browsing our gallery
• Show you personalized artwork recommendations
• Remember your shipping and billing preferences
• Provide recently viewed artworks for easy reference

Website Analytics and Improvement

• Understand which artworks and pages are most popular
• Identify and fix technical issues or slow-loading pages
• Optimize our website layout and navigation
• Track conversion rates and sales performance
• Measure the effectiveness of our marketing campaigns

Marketing and Communication

• Deliver targeted advertisements about art collections you might enjoy
• Customize email newsletters based on your interests
• Track which marketing channels bring visitors to our site
• Prevent you from seeing the same advertisement repeatedly
• Measure the success of our advertising campaigns

Cookie Duration and Storage

Session Cookies

These temporary cookies are deleted when you close your browser. They’re used for essential functions like maintaining your login session and keeping items in your cart during your visit.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and provide a personalized experience on return visits.

Your Cookie Choices and Control

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View which cookies are stored on your device
• Delete existing cookies
• Block some or all cookies
• Set preferences for specific websites
• Receive notifications when cookies are set